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First Timer

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New to Bromley or new to snowsports as a whole? Don't worry! We've put together a list of tips, tricks, and frequently asked questions for first timers to ensure you have a successful day on the slopes.

First Time at Bromley

Do I need a lift ticket?

Yes, all persons partaking in skiing and snowboarding are required to have a lift ticket. Lift tickets can be purchased in advance online or on the day of your visit in-person at any ticket window.

I purchased my ticket online, now what?

Do I have to pay for parking?

Of course not! Parking is free 24/7/365. However, we have a preferred parking lot that requires a paid pass.

Where do I park?

If you are approaching from Manchester, look for the large red sign on the right that indicates our parking lot. Follow the work road down, past the solar field, and you will arrive in our one and only parking lot. If you are approaching from opposite direction, use our main entrance. You may use the drop off zone to drop gear and members of your party. Then, proceed through the tunnel to park your vehicle. There is NO parking in the drop off zone. Vehicles left unattended in the drop off zone are subject to fines and towing at the owner's expense. View more info here.

Where is the ticket office? What about pick up boxes?

The ticket office is located to the left of the main staircase. Pick up boxes are located under the overhang, adjacent to the ticket office.

Do you offer lessons?

Yes. We have a variety of lessons available for all ability levels, ages 3+. More information can be viewed here.

Where is the rental shop?

The Rental Shop is on the main floor of the base lodge. Use our main entrance and proceed past the fireplace, straight down the hallway, past the blue lockers, and you will reach the rental shop.

Can I pick up my rentals the day before?

Yes! In fact, we encourage this. Hours for next day rentals are between 3-4pm during the week and 3-4:30pm during weekends and holiday periods. There is no charge for picking up your equipment early.

Can I bring my pets?

Pets are permitted but must remain on a leash at all times. Pets are not allowed indoors unless they are a certified service animal with proper documentation. Pets are not allowed on any ski trails and are not allowed to hike up the mountain during winter operations.

Can I bring my own lunch?

Sure! However, we ask that you leave any cooking devices at home. This includes portable grills, crockpots, air fryers, etc. Outside alcohol is not permitted.

Is there a lost and found?

Yes. The lost and found is located immediately to the left, before the fireplace, once you enter through the main doors. Please ask a staff member to assist you.

Is there WiFi?

Yes, free WiFi is available in our base lodge. Make sure to agree to the terms and conditions to receive access! (A pop up will appear, you just have to hit 'I agree')

Where is ski patrol/first aid?

Ski patrol is located at the base, mid-mountain, and the summit. Ski patrollers are actively patrolling the mountain at all times and can be reached at 802-855-0512. If you or a member of your party is in need of assistance, do not hesitate to call for help. First aid is located on the bottom floor of the base lodge, all the way to the right if you are facing the building.


First Time Skiing/Snowboarding?

Before hitting the slopes, take a few minutes to familiarize yourself with Your Responsibility Code. This will help keep you and others safe while enjoying the snow.

What kind of gear do I need?

While you can purchase or rent just about anything you'll need for a day on the slopes, it's best to come prepared and know what to expect.

  • Ski/Snowboard equipment - If you do not own equipment, we have a full service rental shop on site.
  • Warm socks - Avoid wearing 2 pairs at once!
  • Insulated and water resistant pants - Keep your legs warm and dry!
  • Helmet - Protect your noggin. We have helmets available in our rental shop.
  • Eye protection - Goggles or sunglasses are key while on the mountain. Protect your eyes from wind and harmful UV rays.
  • Layers - Layering is key to a comfortable day on the slopes. You can always remove layers if you get hot.
  • Face protection - A face mask, buff, or balaclava is essential to your winter kit. The cold air, wind, and sun, could leave your cheeks and lips feeling chapped and irritated.

How do I ride a chairlift?

Check out our guide to riding the East Meadow Chairlift below!